About ImLockbox Bluetooth Lockbox

Q: What is ImLockbox Bluetooth Lockbox?

A: ImLockbox is a bluetooth lockbox designed to store door keys and badges of Airbnb rental housing, office and home. It features remote access with bank-level 128-bit encryption. You can unlock it with password or your phone on-site. Or share the access remotely with your guest or temporary visitor for fast & safe check-in. For control & management, we provide ImLockbox app that you can download from the Google Play Store and Apple Store.

Q: How can I unlock it?

A: You can unlock it with password(including dynamic password, temporary password, permanent password) or your phone via Bluetooth.

Q: Who is ImLockbox designed for?

A: ImLockbox is designed for rental housing, office and home that visited a lot by different persons. It’s the perfect key exchange solution without changing your door lock.

Q: How to use it?

A: You can easily hook ImLockbox on the your doornob or any closed ring nearby to store door keys or badges of your home, rental housing or office. For family, office staff or some often visitors, they can unlock ImLockbox with password or smart phone. For tenants or guests, they can use a dynamic password or app control to unlock this lockbox. With ImLockbox app, you can check the access log, grant or revoke permission remotely with a certain period of validity.

Q: Is it compatible with my door/Does it fit my door?

A: Yes! You don’t have to worry about the compatibility of ImLockbox. It is independent of your door. You can store your door keys on it and easily hang on the doorknob with a shackle.

Q: Is ImLockbox safe enough?

A: ImLockbox integrates bank-level 128-bit encryption and a solid structure with steel. And the password is changed in minutes level.

Q: How to achieve remote control?

A: You can grant access permission to your guests through your phone. Set a time window and the permission will be automatically revoked once the time is up. Or you can share a dynamic password with a certain period of validity for a temporary visit.

Q: How about the power supply/How about the battery life?

A: ImLockbox uses 2 rechargeable batteries that cover the needs of more than 1 year of use. When the battery is low, the indicator on the device will remind you to change. So, don’t worry about it!

Q: Do you have any warranty?

A: We provide a 1-year warranty for any quality issues. If you got any problem in the normal use, please feel free to contact us at info@imlockbox.com, we’d love to help you!

Q: Do I have to pay Taxes?

A: Normally, you won't be charged for the import duty taxes. However, given the many different regulations in different countries, we can't 100% guarantee that. The shipments will come from our logistics center. Our logistics company has years of experience and they know how to minimize the customs tax. Thank you!

Q: How long does the shipment take?

A: Shipping duration depends on your country, it usually takes around 6-10 business days. But for some countries, it can take up to 15 business days. We will provide you the tracking number once we get it from the logistics company.

Q: How much is the shipping fee?

A: At this stage, we are providing free shipment to all over the world to thanks our valuable customer.

Q: How do you get into it when the battery is running out?

A: ImLockbox uses 2 rechargeable batteries that cover the needs of more than 1 year of use. When the battery is low, the indicator on the device will remind you to change. So, don’t worry about it! And there is a Micro usb port on the right side of device, you can use an emergency charge like a power bank.